Question 1

What are the different markets in which
        Zendesk and
        CallPage compete against each other?

Accepted Answer

Zendesk and
        CallPage compete against each other in
        the Customer Experience, Instant Messaging And Chat, Contact Center, Customer Engagement, Inside Sales.

Question 2

How does the market share of
        Zendesk
        and CallPage compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.53%
        market share in comparison to
        CallPage’s
        0.17%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        CallPage holds the
        43rd spot.

Question 3

How many customers are acquired by
        Zendesk and
        CallPage in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        163,257 customers and
        CallPage has
        1,621 customers in the
        Customer Experience
        segment. Zendesk has
        161636 more customers than
        CallPage in this category.

Question 4

What are the countries in which
        Zendesk and
        CallPage has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
CallPage has more customers in Poland, United States and India.

Zendesk Vs CallPage : In-Depth Comparison

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Comparing the customer bases of Zendesk and CallPage

Comparing the market share of Zendesk and CallPage

Compare Zendesk vs CallPage customers by geography

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