Question 1

What are the different markets in which
        Zendesk and
        Yotpo compete against each other?

Accepted Answer

Zendesk and
        Yotpo compete against each other in
        the Customer Experience, 360 Degree Feedback, Brand Management, Contact Center, Customer Engagement.

Question 2

How does the market share of
        Zendesk
        and Yotpo compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.71%
        market share in comparison to
        Yotpo’s
        2.55%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Yotpo holds the
        11th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Yotpo in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,707 customers and
        Yotpo has
        23,747 customers in the
        Customer Experience
        segment. Zendesk has
        140960 more customers than
        Yotpo in this category.

Question 4

What are the countries in which
        Zendesk and
        Yotpo has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Yotpo has more customers in United States, United Kingdom and Australia.

Zendesk Vs Yotpo : In-Depth Comparison

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Comparing the customer bases of Zendesk and Yotpo

Comparing the market share of Zendesk and Yotpo

Compare Zendesk vs Yotpo customers by geography

Customer Movements for this month

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