Question 1

What are the different markets in which
        Zendesk and
        Yonyx compete against each other?

Accepted Answer

Zendesk and
        Yonyx compete against each other in
        the Customer Experience, Knowledge Management, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Yonyx compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.53%
        market share in comparison to
        Yonyx’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Yonyx holds the
        179th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Yonyx in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        163,257 customers and
        Yonyx has
        12 customers in the
        Customer Experience
        segment. Zendesk has
        163245 more customers than
        Yonyx in this category.

Question 4

What are the countries in which
        Zendesk and
        Yonyx has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Yonyx has more customers in United States, United Kingdom and Norway.

Zendesk Vs Yonyx : In-Depth Comparison

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Comparing the customer bases of Zendesk and Yonyx

Comparing the market share of Zendesk and Yonyx

Compare Zendesk vs Yonyx customers by geography

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