Question 1

What are the different markets in which
        Smile.io and
        Wix Answers compete against each other?

Accepted Answer

Smile.io and
        Wix Answers compete against each other in
        the Customer Experience, Contact Center, Customer Loyalty, Customer Satisfaction Ratings, IT Asset Management.

Question 2

How does the market share of
        Smile.io
        and Wix Answers compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.79%
        market share in comparison to
        Wix Answers’s
        0.01%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Wix Answers holds the
        112nd spot.

Question 3

How many customers are acquired by
        Smile.io and
        Wix Answers in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,685 customers and
        Wix Answers has
        107 customers in the
        Customer Experience
        segment. Smile.io has
        16578 more customers than
        Wix Answers in this category.

Question 4

What are the countries in which
        Smile.io and
        Wix Answers has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
Wix Answers has more customers in United States, United Kingdom and Israel.

Smile.io Vs Wix Answers : In-Depth Comparison

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Comparing the customer bases of Smile.io and Wix Answers

Comparing the market share of Smile.io and Wix Answers

Compare Smile.io vs Wix Answers customers by geography

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