Question 1

What are the different markets in which
        Freshworks and
        Wix Answers compete against each other?

Accepted Answer

Freshworks and
        Wix Answers compete against each other in
        the Contact Center, Customer Experience, Knowledge Management, Project Collaboration, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Freshworks
        and Wix Answers compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.69%
        market share in comparison to
        Wix Answers’s
        0.01%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Wix Answers holds the
        112nd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Wix Answers in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,304 customers and
        Wix Answers has
        107 customers in the
        Customer Experience
        segment. Freshworks has
        34197 more customers than
        Wix Answers in this category.

Question 4

What are the countries in which
        Freshworks and
        Wix Answers has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Wix Answers has more customers in United States, United Kingdom and Israel.

Freshworks Vs Wix Answers : In-Depth Comparison

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Comparing the customer bases of Freshworks and Wix Answers

Comparing the market share of Freshworks and Wix Answers

Compare Freshworks vs Wix Answers customers by geography

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