Question 1

What are the different markets in which
        Smile.io and
        Whatfix compete against each other?

Accepted Answer

Smile.io and
        Whatfix compete against each other in
        the Customer Experience, Customer Engagement, Customer Loyalty, IT Management, Personalization Behavioral Targeting.

Question 2

How does the market share of
        Smile.io
        and Whatfix compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.79%
        market share in comparison to
        Whatfix’s
        0.13%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Whatfix holds the
        48th spot.

Question 3

How many customers are acquired by
        Smile.io and
        Whatfix in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,685 customers and
        Whatfix has
        1,233 customers in the
        Customer Experience
        segment. Smile.io has
        15452 more customers than
        Whatfix in this category.

Question 4

What are the countries in which
        Smile.io and
        Whatfix has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
Whatfix has more customers in United States, Germany and India.

Smile.io Vs Whatfix : In-Depth Comparison

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Comparing the customer bases of Smile.io and Whatfix

Comparing the market share of Smile.io and Whatfix

Compare Smile.io vs Whatfix customers by geography

Customer Movements for this month

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