Question 1

What are the different markets in which
        Freshworks and
        Whatfix compete against each other?

Accepted Answer

Freshworks and
        Whatfix compete against each other in
        the Customer Experience, Contact Center, Customer Engagement, Customer Support Services, IT Management.

Question 2

How does the market share of
        Freshworks
        and Whatfix compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.69%
        market share in comparison to
        Whatfix’s
        0.13%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Whatfix holds the
        48th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Whatfix in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,304 customers and
        Whatfix has
        1,233 customers in the
        Customer Experience
        segment. Freshworks has
        33071 more customers than
        Whatfix in this category.

Question 4

What are the countries in which
        Freshworks and
        Whatfix has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Whatfix has more customers in United States, Germany and India.

Freshworks Vs Whatfix : In-Depth Comparison

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Comparing the customer bases of Freshworks and Whatfix

Comparing the market share of Freshworks and Whatfix

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