Question 1

What are the different markets in which
        Zendesk and
        Webtrekk compete against each other?

Accepted Answer

Zendesk and
        Webtrekk compete against each other in
        the Customer Experience, Analytics, Contact Center, Customer Data Integration, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and Webtrekk compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.71%
        market share in comparison to
        Webtrekk’s
        0.06%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Webtrekk holds the
        67th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Webtrekk in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,707 customers and
        Webtrekk has
        565 customers in the
        Customer Experience
        segment. Zendesk has
        164142 more customers than
        Webtrekk in this category.

Question 4

What are the countries in which
        Zendesk and
        Webtrekk has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Webtrekk has more customers in Germany, Italy and United States.

Zendesk Vs Webtrekk : In-Depth Comparison

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Comparing the customer bases of Zendesk and Webtrekk

Comparing the market share of Zendesk and Webtrekk

Compare Zendesk vs Webtrekk customers by geography

Customer Movements for this month

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