Question 1

What are the different markets in which
        Freshworks and
        Vonage Communications APIs (formerly Nexmo) compete against each other?

Accepted Answer

Freshworks and
        Vonage Communications APIs (formerly Nexmo) compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Vonage Communications APIs (formerly Nexmo) compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.56%
        market share in comparison to
        Vonage Communications APIs (formerly Nexmo)’s
        0.02%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Vonage Communications APIs (formerly Nexmo) holds the
        93rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Vonage Communications APIs (formerly Nexmo) in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,897 customers and
        Vonage Communications APIs (formerly Nexmo) has
        221 customers in the
        Customer Experience
        segment. Freshworks has
        33676 more customers than
        Vonage Communications APIs (formerly Nexmo) in this category.

Question 4

What are the countries in which
        Freshworks and
        Vonage Communications APIs (formerly Nexmo) has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Vonage Communications APIs (formerly Nexmo) has more customers in United States, United Kingdom and Australia.

Freshworks Vs Vonage Communications APIs (formerly Nexmo) : In-Depth Comparison

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Comparing the customer bases of Freshworks and Vonage Communications APIs (formerly Nexmo)

Comparing the market share of Freshworks and Vonage Communications APIs (formerly Nexmo)

Compare Freshworks vs Vonage Communications APIs (formerly Nexmo) customers by geography

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