Question 1

What are the different markets in which
        Zendesk and
        Vocoll compete against each other?

Accepted Answer

Zendesk and
        Vocoll compete against each other in
        the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Vocoll compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.53%
        market share in comparison to
        Vocoll’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Vocoll holds the
        178th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Vocoll in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        163,257 customers and
        Vocoll has
        13 customers in the
        Customer Experience
        segment. Zendesk has
        163244 more customers than
        Vocoll in this category.

Question 4

What are the countries in which
        Zendesk and
        Vocoll has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Vocoll has more customers in and United Kingdom.

Zendesk Vs Vocoll : In-Depth Comparison

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Comparing the customer bases of Zendesk and Vocoll

Comparing the market share of Zendesk and Vocoll

Compare Zendesk vs Vocoll customers by geography

Customer Movements for this month

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