Question 1

What are the different markets in which
        Zoho CRM and
        Vocalcom compete against each other?

Accepted Answer

Zoho CRM and
        Vocalcom compete against each other in
        the Customer Experience, Contact Center, Contact Management, Customer Engagement, Inside Sales.

Question 2

How does the market share of
        Zoho CRM
        and Vocalcom compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zoho CRM has a
        2.11%
        market share in comparison to
        Vocalcom’s
        0.01%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Vocalcom holds the
        117th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        Vocalcom in the
        Customer Experience segment?

Accepted Answer

Zoho CRM has
        19,586 customers and
        Vocalcom has
        91 customers in the
        Customer Experience
        segment. Zoho CRM has
        19495 more customers than
        Vocalcom in this category.

Question 4

What are the countries in which
        Zoho CRM and
        Vocalcom has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
Vocalcom has more customers in France, United States and Netherlands.

Zoho CRM Vs Vocalcom : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and Vocalcom

Comparing the market share of Zoho CRM and Vocalcom

Compare Zoho CRM vs Vocalcom customers by geography

Customer Movements for this month

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