Question 1

What are the different markets in which
        Zendesk and
        Thunderhead.com compete against each other?

Accepted Answer

Zendesk and
        Thunderhead.com compete against each other in
        the Customer Experience, Communication, Contact Center, Customer Engagement, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and Thunderhead.com compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        14.84%
        market share in comparison to
        Thunderhead.com’s
        0.03%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Thunderhead.com holds the
        76th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Thunderhead.com in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        184,227 customers and
        Thunderhead.com has
        416 customers in the
        Customer Experience
        segment. Zendesk has
        183811 more customers than
        Thunderhead.com in this category.

Question 4

What are the countries in which
        Zendesk and
        Thunderhead.com has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Thunderhead.com has more customers in United States, United Kingdom and Australia.

Zendesk Vs Thunderhead.com : In-Depth Comparison

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Comparing the customer bases of Zendesk and Thunderhead.com

Comparing the market share of Zendesk and Thunderhead.com

Compare Zendesk vs Thunderhead.com customers by geography

Customer Movements for this month

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