Question 1

What are the different markets in which
        Zendesk and
        Talkus compete against each other?

Accepted Answer

Zendesk and
        Talkus compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Talkus compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        14.18%
        market share in comparison to
        Talkus’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Talkus holds the
        211st spot.

Question 3

How many customers are acquired by
        Zendesk and
        Talkus in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        180,414 customers and
        Talkus has
        15 customers in the
        Customer Experience
        segment. Zendesk has
        180399 more customers than
        Talkus in this category.

Question 4

What are the countries in which
        Zendesk and
        Talkus has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Talkus has more customers in United States, France and Germany.

Zendesk Vs Talkus : In-Depth Comparison

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Comparing the customer bases of Zendesk and Talkus

Comparing the market share of Zendesk and Talkus

Compare Zendesk vs Talkus customers by geography

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