Question 1

What are the different markets in which
        Freshworks and
        Survicate compete against each other?

Accepted Answer

Freshworks and
        Survicate compete against each other in
        the Customer Experience, Contact Center, Customer Engagement, Customer Satisfaction Ratings, Customer Support Services.

Question 2

How does the market share of
        Freshworks
        and Survicate compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        2.93%
        market share in comparison to
        Survicate’s
        0.65%.
        Since it has a better market share coverage,
        Freshworks holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Survicate holds the
        23rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Survicate in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        37,045 customers and
        Survicate has
        8,237 customers in the
        Customer Experience
        segment. Freshworks has
        28808 more customers than
        Survicate in this category.

Question 4

What are the countries in which
        Freshworks and
        Survicate has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Survicate has more customers in United States, United Kingdom and Canada.

Freshworks Vs Survicate : In-Depth Comparison

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Comparing the customer bases of Freshworks and Survicate

Comparing the market share of Freshworks and Survicate

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