Question 1

What are the different markets in which
        Freshworks and
        Starred compete against each other?

Accepted Answer

Freshworks and
        Starred compete against each other in
        the Customer Experience, 360 Degree Feedback, Contact Center, Customer Engagement, Customer Loyalty.

Question 2

How does the market share of
        Freshworks
        and Starred compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.65%
        market share in comparison to
        Starred’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Starred holds the
        206th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Starred in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,958 customers and
        Starred has
        7 customers in the
        Customer Experience
        segment. Freshworks has
        33951 more customers than
        Starred in this category.

Question 4

What are the countries in which
        Freshworks and
        Starred has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Starred has more customers in Netherlands and Belgium.

Freshworks Vs Starred : In-Depth Comparison

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Comparing the customer bases of Freshworks and Starred

Comparing the market share of Freshworks and Starred

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