Question 1

What are the different markets in which
        Freshworks and
        SnapSolv compete against each other?

Accepted Answer

Freshworks and
        SnapSolv compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and SnapSolv compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.69%
        market share in comparison to
        SnapSolv’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        SnapSolv holds the
        241st spot.

Question 3

How many customers are acquired by
        Freshworks and
        SnapSolv in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,304 customers and
        SnapSolv has
        2 customers in the
        Customer Experience
        segment. Freshworks has
        34302 more customers than
        SnapSolv in this category.

Question 4

What are the countries in which
        Freshworks and
        SnapSolv has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
SnapSolv has more customers in India and United States.

Freshworks Vs SnapSolv : In-Depth Comparison

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Comparing the customer bases of Freshworks and SnapSolv

Comparing the market share of Freshworks and SnapSolv

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