Question 1

What are the different markets in which
        Smartlook and
        Smile.io compete against each other?

Accepted Answer

Smartlook and
        Smile.io compete against each other in
        the Customer Experience, Heatmaps, Analytics, Customer Loyalty, Mobile Analytics.

Question 2

How does the market share of
        Smartlook
        and Smile.io compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        3.05%
        market share in comparison to
        Smile.io’s
        1.79%.
        Since it has a better market share coverage,
        Smartlook holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Smile.io holds the
        15th spot.

Question 3

How many customers are acquired by
        Smartlook and
        Smile.io in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        28,400 customers and
        Smile.io has
        16,685 customers in the
        Customer Experience
        segment. Smartlook has
        11715 more customers than
        Smile.io in this category.

Question 4

What are the countries in which
        Smartlook and
        Smile.io has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Smile.io has more customers in United States, United Kingdom and Canada.

Smartlook Vs Smile.io : In-Depth Comparison

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Comparing the customer bases of Smartlook and Smile.io

Comparing the market share of Smartlook and Smile.io

Compare Smartlook vs Smile.io customers by geography

Customer Movements for this month

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