Question 1

What are the different markets in which
        Zendesk and
        Slapfive compete against each other?

Accepted Answer

Zendesk and
        Slapfive compete against each other in
        the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Slapfive compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        14.71%
        market share in comparison to
        Slapfive’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Slapfive holds the
        194th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Slapfive in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        186,183 customers and
        Slapfive has
        11 customers in the
        Customer Experience
        segment. Zendesk has
        186172 more customers than
        Slapfive in this category.

Question 4

What are the countries in which
        Zendesk and
        Slapfive has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Slapfive has more customers in United States, Canada and Germany.

Zendesk Vs Slapfive : In-Depth Comparison

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Comparing the customer bases of Zendesk and Slapfive

Comparing the market share of Zendesk and Slapfive

Compare Zendesk vs Slapfive customers by geography

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