Question 1

What are the different markets in which
        Zendesk and
        SightMill compete against each other?

Accepted Answer

Zendesk and
        SightMill compete against each other in
        the Customer Experience, Contact Center, Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and SightMill compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        14.18%
        market share in comparison to
        SightMill’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        SightMill holds the
        206th spot.

Question 3

How many customers are acquired by
        Zendesk and
        SightMill in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        180,414 customers and
        SightMill has
        16 customers in the
        Customer Experience
        segment. Zendesk has
        180398 more customers than
        SightMill in this category.

Question 4

What are the countries in which
        Zendesk and
        SightMill has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
SightMill has more customers in United Kingdom, United States and Hungary.

Zendesk Vs SightMill : In-Depth Comparison

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Comparing the customer bases of Zendesk and SightMill

Comparing the market share of Zendesk and SightMill

Compare Zendesk vs SightMill customers by geography

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