Question 1

What are the different markets in which
        Smile.io and
        ServiceDock compete against each other?

Accepted Answer

Smile.io and
        ServiceDock compete against each other in
        the Customer Experience, Customer Loyalty, User Feedback Management.

Question 2

How does the market share of
        Smile.io
        and ServiceDock compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.75%
        market share in comparison to
        ServiceDock’s
        0.00%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ServiceDock holds the
        209th spot.

Question 3

How many customers are acquired by
        Smile.io and
        ServiceDock in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,266 customers and
        ServiceDock has
        7 customers in the
        Customer Experience
        segment. Smile.io has
        16259 more customers than
        ServiceDock in this category.

Question 4

What are the countries in which
        Smile.io and
        ServiceDock has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
ServiceDock has more customers in United States, Ireland and Spain.

Smile.io Vs ServiceDock : In-Depth Comparison

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Comparing the customer bases of Smile.io and ServiceDock

Comparing the market share of Smile.io and ServiceDock

Compare Smile.io vs ServiceDock customers by geography

Customer Movements for this month

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