Question 1

What are the different markets in which
        Freshworks and
        Scorebuddy compete against each other?

Accepted Answer

Freshworks and
        Scorebuddy compete against each other in
        the Contact Center, Customer Experience, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Scorebuddy compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.69%
        market share in comparison to
        Scorebuddy’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Scorebuddy holds the
        162nd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Scorebuddy in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,304 customers and
        Scorebuddy has
        20 customers in the
        Customer Experience
        segment. Freshworks has
        34284 more customers than
        Scorebuddy in this category.

Question 4

What are the countries in which
        Freshworks and
        Scorebuddy has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Scorebuddy has more customers in United States, Ireland and United Kingdom.

Freshworks Vs Scorebuddy : In-Depth Comparison

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Comparing the customer bases of Freshworks and Scorebuddy

Comparing the market share of Freshworks and Scorebuddy

Compare Freshworks vs Scorebuddy customers by geography

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