Question 1

What are the different markets in which
        Zendesk and
        Retreaver compete against each other?

Accepted Answer

Zendesk and
        Retreaver compete against each other in
        the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Retreaver compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.27%
        market share in comparison to
        Retreaver’s
        0.01%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Retreaver holds the
        138th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Retreaver in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,474 customers and
        Retreaver has
        48 customers in the
        Customer Experience
        segment. Zendesk has
        164426 more customers than
        Retreaver in this category.

Question 4

What are the countries in which
        Zendesk and
        Retreaver has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Retreaver has more customers in United States, Canada and India.

Zendesk Vs Retreaver : In-Depth Comparison

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Comparing the customer bases of Zendesk and Retreaver

Comparing the market share of Zendesk and Retreaver

Compare Zendesk vs Retreaver customers by geography

Customer Movements for this month

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