Question 1

What are the different markets in which
        Zendesk and
        Reflex Appointment compete against each other?

Accepted Answer

Zendesk and
        Reflex Appointment compete against each other in
        the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Reflex Appointment compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.71%
        market share in comparison to
        Reflex Appointment’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Reflex Appointment holds the
        240th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Reflex Appointment in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,707 customers and
        Reflex Appointment has
        2 customers in the
        Customer Experience
        segment. Zendesk has
        164705 more customers than
        Reflex Appointment in this category.

Question 4

What are the countries in which
        Zendesk and
        Reflex Appointment has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Reflex Appointment has more customers in and Netherlands.

Zendesk Vs Reflex Appointment : In-Depth Comparison

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Comparing the customer bases of Zendesk and Reflex Appointment

Comparing the market share of Zendesk and Reflex Appointment

Compare Zendesk vs Reflex Appointment customers by geography

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