Question 1

What are the different markets in which
        Zendesk and
        Q-nomy compete against each other?

Accepted Answer

Zendesk and
        Q-nomy compete against each other in
        the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Q-nomy compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        14.18%
        market share in comparison to
        Q-nomy’s
        0.02%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Q-nomy holds the
        97th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Q-nomy in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        180,414 customers and
        Q-nomy has
        275 customers in the
        Customer Experience
        segment. Zendesk has
        180139 more customers than
        Q-nomy in this category.

Question 4

What are the countries in which
        Zendesk and
        Q-nomy has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Q-nomy has more customers in United States, United Kingdom and Australia.

Zendesk Vs Q-nomy : In-Depth Comparison

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Comparing the customer bases of Zendesk and Q-nomy

Comparing the market share of Zendesk and Q-nomy

Compare Zendesk vs Q-nomy customers by geography

Customer Movements for this month

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