Categories where Zendesk and ProProfs Knowledge Base compete
Zendesk
Comparing the customer bases of Zendesk and ProProfs Knowledge Base, we can see that Zendesk has 164474 customer(s), while ProProfs Knowledge Base has 769 customer(s). In the Customer Experience category, with 164474 customer(s) Zendesk stands at 2nd place by ranking, while ProProfs Knowledge Base with 769 customer(s), is at the 61st place.
Zendesk
2nd
164474 Customer
ProProfs Knowledge Base
61st
769 Customer
Zendesk has a 17.27% market share in the Customer Experience category, while ProProfs Knowledge Base has a 0.08% market share in the same space.
Comparing Zendesk and ProProfs Knowledge Base customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while ProProfs Knowledge Base has more customers in United States.
Zendesk
ProProfs Knowledge Base
Gain actionable insights about the buying patterns of Zendesk vs ProProfs Knowledge Base’s target audience.
Zendesk
New
771 Customer
Lost
1062 Customer
ProProfs Knowledge Base
New
1 Customer
Lost
3 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and ProProfs Knowledge Base compete against each other?
Zendesk and ProProfs Knowledge Base compete against each other in the Customer Experience, Knowledge Management, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR).
How does the market share of Zendesk and ProProfs Knowledge Base compare in the Customer Experience market?
How many customers are acquired by Zendesk and ProProfs Knowledge Base in the Customer Experience segment?
What are the countries in which Zendesk and ProProfs Knowledge Base has more customers?
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