Categories where Zendesk and ProProfs Knowledge Base compete
Zendesk
Comparing the customer bases of Zendesk and ProProfs Knowledge Base, we can see that Zendesk has 164707 customer(s), while ProProfs Knowledge Base has 809 customer(s). In the Customer Experience category, with 164707 customer(s) Zendesk stands at 1st place by ranking, while ProProfs Knowledge Base with 809 customer(s), is at the 59th place.
Zendesk
1st
164707 Customer
ProProfs Knowledge Base
59th
809 Customer
Zendesk has a 17.71% market share in the Customer Experience category, while ProProfs Knowledge Base has a 0.09% market share in the same space.
Comparing Zendesk and ProProfs Knowledge Base customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while ProProfs Knowledge Base has more customers in United States.
Zendesk
ProProfs Knowledge Base
Gain actionable insights about the buying patterns of Zendesk vs ProProfs Knowledge Base’s target audience.
Zendesk
New
1466 Customer
Lost
2407 Customer
ProProfs Knowledge Base
New
3 Customer
Lost
13 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and ProProfs Knowledge Base compete against each other?
Zendesk and ProProfs Knowledge Base compete against each other in the Customer Experience, Knowledge Management, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR).
How does the market share of Zendesk and ProProfs Knowledge Base compare in the Customer Experience market?
How many customers are acquired by Zendesk and ProProfs Knowledge Base in the Customer Experience segment?
What are the countries in which Zendesk and ProProfs Knowledge Base has more customers?
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