Question 1

What are the different markets in which
        Zendesk and
        PowerReviews compete against each other?

Accepted Answer

Zendesk and
        PowerReviews compete against each other in
        the Customer Experience, Contact Center, Customer Loyalty, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and PowerReviews compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.71%
        market share in comparison to
        PowerReviews’s
        0.29%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        PowerReviews holds the
        36th spot.

Question 3

How many customers are acquired by
        Zendesk and
        PowerReviews in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,707 customers and
        PowerReviews has
        2,654 customers in the
        Customer Experience
        segment. Zendesk has
        162053 more customers than
        PowerReviews in this category.

Question 4

What are the countries in which
        Zendesk and
        PowerReviews has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
PowerReviews has more customers in United States, Canada and United Kingdom.

Zendesk Vs PowerReviews : In-Depth Comparison

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Comparing the customer bases of Zendesk and PowerReviews

Comparing the market share of Zendesk and PowerReviews

Compare Zendesk vs PowerReviews customers by geography

Customer Movements for this month

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