Question 1

What are the different markets in which
        Freshworks and
        Planhat compete against each other?

Accepted Answer

Freshworks and
        Planhat compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Planhat compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        2.93%
        market share in comparison to
        Planhat’s
        0.03%.
        Since it has a better market share coverage,
        Freshworks holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Planhat holds the
        83rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Planhat in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        37,045 customers and
        Planhat has
        336 customers in the
        Customer Experience
        segment. Freshworks has
        36709 more customers than
        Planhat in this category.

Question 4

What are the countries in which
        Freshworks and
        Planhat has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Planhat has more customers in United States, United Kingdom and France.

Freshworks Vs Planhat : In-Depth Comparison

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Comparing the customer bases of Freshworks and Planhat

Comparing the market share of Freshworks and Planhat

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