Question 1

What are the different markets in which
        Zendesk and
        Pisano compete against each other?

Accepted Answer

Zendesk and
        Pisano compete against each other in
        the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Pisano compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        14.18%
        market share in comparison to
        Pisano’s
        0.01%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Pisano holds the
        132nd spot.

Question 3

How many customers are acquired by
        Zendesk and
        Pisano in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        171,504 customers and
        Pisano has
        92 customers in the
        Customer Experience
        segment. Zendesk has
        171412 more customers than
        Pisano in this category.

Question 4

What are the countries in which
        Zendesk and
        Pisano has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Pisano has more customers in Turkey, United States and Germany.

Zendesk Vs Pisano : In-Depth Comparison

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Comparing the customer bases of Zendesk and Pisano

Comparing the market share of Zendesk and Pisano

Compare Zendesk vs Pisano customers by geography

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