Question 1

What are the different markets in which
        Freshworks and
        OXON compete against each other?

Accepted Answer

Freshworks and
        OXON compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and OXON compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.69%
        market share in comparison to
        OXON’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        OXON holds the
        178th spot.

Question 3

How many customers are acquired by
        Freshworks and
        OXON in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,304 customers and
        OXON has
        13 customers in the
        Customer Experience
        segment. Freshworks has
        34291 more customers than
        OXON in this category.

Question 4

What are the countries in which
        Freshworks and
        OXON has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
OXON has more customers in Sweden, Lithuania and United States.

Freshworks Vs OXON : In-Depth Comparison

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Comparing the customer bases of Freshworks and OXON

Comparing the market share of Freshworks and OXON

Compare Freshworks vs OXON customers by geography

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