Question 1

What are the different markets in which
        Zendesk and
        Oracle Fatwire compete against each other?

Accepted Answer

Zendesk and
        Oracle Fatwire compete against each other in
        the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Oracle Fatwire compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.71%
        market share in comparison to
        Oracle Fatwire’s
        0.01%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Oracle Fatwire holds the
        122nd spot.

Question 3

How many customers are acquired by
        Zendesk and
        Oracle Fatwire in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,707 customers and
        Oracle Fatwire has
        82 customers in the
        Customer Experience
        segment. Zendesk has
        164625 more customers than
        Oracle Fatwire in this category.

Question 4

What are the countries in which
        Zendesk and
        Oracle Fatwire has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Oracle Fatwire has more customers in United States, United Kingdom and India.

Zendesk Vs Oracle Fatwire : In-Depth Comparison

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Comparing the customer bases of Zendesk and Oracle Fatwire

Comparing the market share of Zendesk and Oracle Fatwire

Compare Zendesk vs Oracle Fatwire customers by geography

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