Question 1

What are the different markets in which
        Freshworks and
        Now Interact compete against each other?

Accepted Answer

Freshworks and
        Now Interact compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Now Interact compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.69%
        market share in comparison to
        Now Interact’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Now Interact holds the
        203rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Now Interact in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,304 customers and
        Now Interact has
        8 customers in the
        Customer Experience
        segment. Freshworks has
        34296 more customers than
        Now Interact in this category.

Question 4

What are the countries in which
        Freshworks and
        Now Interact has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Now Interact has more customers in United Kingdom, Sweden and Spain.

Freshworks Vs Now Interact : In-Depth Comparison

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Comparing the customer bases of Freshworks and Now Interact

Comparing the market share of Freshworks and Now Interact

Compare Freshworks vs Now Interact customers by geography

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