Question 1

What are the different markets in which
        Zendesk and
        Nextpond compete against each other?

Accepted Answer

Zendesk and
        Nextpond compete against each other in
        the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Nextpond compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.27%
        market share in comparison to
        Nextpond’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Nextpond holds the
        222nd spot.

Question 3

How many customers are acquired by
        Zendesk and
        Nextpond in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,474 customers and
        Nextpond has
        4 customers in the
        Customer Experience
        segment. Zendesk has
        164470 more customers than
        Nextpond in this category.

Question 4

What are the countries in which
        Zendesk and
        Nextpond has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Nextpond has more customers in United States and Australia.

Zendesk Vs Nextpond : In-Depth Comparison

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Comparing the customer bases of Zendesk and Nextpond

Comparing the market share of Zendesk and Nextpond

Compare Zendesk vs Nextpond customers by geography

Customer Movements for this month

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