Question 1

What are the different markets in which
        Zendesk and
        Mi4biz compete against each other?

Accepted Answer

Zendesk and
        Mi4biz compete against each other in
        the Customer Experience, Contact Center, Customer Data Integration, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Mi4biz compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.71%
        market share in comparison to
        Mi4biz’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Mi4biz holds the
        213rd spot.

Question 3

How many customers are acquired by
        Zendesk and
        Mi4biz in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,707 customers and
        Mi4biz has
        6 customers in the
        Customer Experience
        segment. Zendesk has
        164701 more customers than
        Mi4biz in this category.

Question 4

What are the countries in which
        Zendesk and
        Mi4biz has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Mi4biz has more customers in and Turkey.

Zendesk Vs Mi4biz : In-Depth Comparison

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Comparing the customer bases of Zendesk and Mi4biz

Comparing the market share of Zendesk and Mi4biz

Compare Zendesk vs Mi4biz customers by geography

Customer Movements for this month

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