Question 1

What are the different markets in which
        Smile.io and
        LivePerson compete against each other?

Accepted Answer

Smile.io and
        LivePerson compete against each other in
        the Customer Experience, Communication, Customer Engagement, Customer Loyalty, Instant Messaging And Chat.

Question 2

How does the market share of
        Smile.io
        and LivePerson compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.75%
        market share in comparison to
        LivePerson’s
        0.45%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        LivePerson holds the
        28th spot.

Question 3

How many customers are acquired by
        Smile.io and
        LivePerson in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,266 customers and
        LivePerson has
        4,191 customers in the
        Customer Experience
        segment. Smile.io has
        12075 more customers than
        LivePerson in this category.

Question 4

What are the countries in which
        Smile.io and
        LivePerson has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
LivePerson has more customers in United States, United Kingdom and Australia.

Smile.io Vs LivePerson : In-Depth Comparison

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Comparing the customer bases of Smile.io and LivePerson

Comparing the market share of Smile.io and LivePerson

Compare Smile.io vs LivePerson customers by geography

Customer Movements for this month

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