Question 1

What are the different markets in which
        Freshworks and
        Katabat compete against each other?

Accepted Answer

Freshworks and
        Katabat compete against each other in
        the Customer Experience, Campaign Management, Contact Center, Customer Engagement, Customer Support Services.

Question 2

How does the market share of
        Freshworks
        and Katabat compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.65%
        market share in comparison to
        Katabat’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Katabat holds the
        174th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Katabat in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,958 customers and
        Katabat has
        14 customers in the
        Customer Experience
        segment. Freshworks has
        33944 more customers than
        Katabat in this category.

Question 4

What are the countries in which
        Freshworks and
        Katabat has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Katabat has more customers in United States, Australia and Japan.

Freshworks Vs Katabat : In-Depth Comparison

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Comparing the customer bases of Freshworks and Katabat

Comparing the market share of Freshworks and Katabat

Compare Freshworks vs Katabat customers by geography

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