Question 1

What are the different markets in which
        Intercom and
        Campaign Monitor compete against each other?

Accepted Answer

Intercom and
        Campaign Monitor compete against each other in
        the Customer Experience, Analytics, Campaign Management, Communication, Customer Engagement.

Question 2

How does the market share of
        Intercom
        and Campaign Monitor compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        14.70%
        market share in comparison to
        Campaign Monitor’s
        2.50%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Campaign Monitor holds the
        9th spot.

Question 3

How many customers are acquired by
        Intercom and
        Campaign Monitor in the
        Customer Experience segment?

Accepted Answer

Intercom has
        138,504 customers and
        Campaign Monitor has
        23,531 customers in the
        Customer Experience
        segment. Intercom has
        114973 more customers than
        Campaign Monitor in this category.

Question 4

What are the countries in which
        Intercom and
        Campaign Monitor has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Campaign Monitor has more customers in United States, United Kingdom and Australia.

Intercom Vs Campaign Monitor : In-Depth Comparison

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Comparing the customer bases of Intercom and Campaign Monitor

Comparing the market share of Intercom and Campaign Monitor

Compare Intercom vs Campaign Monitor customers by geography

Customer Movements for this month

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