Question 1

What are the different markets in which
        Freshworks and
        IBM Tealeaf compete against each other?

Accepted Answer

Freshworks and
        IBM Tealeaf compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and IBM Tealeaf compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.69%
        market share in comparison to
        IBM Tealeaf’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        IBM Tealeaf holds the
        202nd spot.

Question 3

How many customers are acquired by
        Freshworks and
        IBM Tealeaf in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,304 customers and
        IBM Tealeaf has
        8 customers in the
        Customer Experience
        segment. Freshworks has
        34296 more customers than
        IBM Tealeaf in this category.

Question 4

What are the countries in which
        Freshworks and
        IBM Tealeaf has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
IBM Tealeaf has more customers in Vietnam, United Kingdom and United States.

Freshworks Vs IBM Tealeaf : In-Depth Comparison

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Comparing the customer bases of Freshworks and IBM Tealeaf

Comparing the market share of Freshworks and IBM Tealeaf

Compare Freshworks vs IBM Tealeaf customers by geography

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