Question 1

What are the different markets in which
        Smartlook and
        HelpCrunch compete against each other?

Accepted Answer

Smartlook and
        HelpCrunch compete against each other in
        the Customer Experience, Heatmaps, Analytics, Email Marketing Automation, Instant Messaging And Chat.

Question 2

How does the market share of
        Smartlook
        and HelpCrunch compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        3.05%
        market share in comparison to
        HelpCrunch’s
        0.13%.
        Since it has a better market share coverage,
        Smartlook holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        HelpCrunch holds the
        49th spot.

Question 3

How many customers are acquired by
        Smartlook and
        HelpCrunch in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        28,400 customers and
        HelpCrunch has
        1,167 customers in the
        Customer Experience
        segment. Smartlook has
        27233 more customers than
        HelpCrunch in this category.

Question 4

What are the countries in which
        Smartlook and
        HelpCrunch has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
HelpCrunch has more customers in United States, Ukraine and Poland.

Smartlook Vs HelpCrunch : In-Depth Comparison

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Comparing the customer bases of Smartlook and HelpCrunch

Comparing the market share of Smartlook and HelpCrunch

Compare Smartlook vs HelpCrunch customers by geography

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