Question 1

What are the different markets in which
        Sitecore and
        HelpCrunch compete against each other?

Accepted Answer

Sitecore and
        HelpCrunch compete against each other in
        the Customer Experience, Audience Insights, Customer Data Integration, Email Marketing Automation, Instant Messaging And Chat.

Question 2

How does the market share of
        Sitecore
        and HelpCrunch compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Sitecore has a
        1.00%
        market share in comparison to
        HelpCrunch’s
        0.13%.
        Since it has a better market share coverage,
        Sitecore holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        HelpCrunch holds the
        49th spot.

Question 3

How many customers are acquired by
        Sitecore and
        HelpCrunch in the
        Customer Experience segment?

Accepted Answer

Sitecore has
        9,262 customers and
        HelpCrunch has
        1,167 customers in the
        Customer Experience
        segment. Sitecore has
        8095 more customers than
        HelpCrunch in this category.

Question 4

What are the countries in which
        Sitecore and
        HelpCrunch has more customers?

Accepted Answer

Sitecore has more customers in United States, United Kingdom and Australia.
HelpCrunch has more customers in United States, Ukraine and Poland.

Sitecore Vs HelpCrunch : In-Depth Comparison

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Comparing the customer bases of Sitecore and HelpCrunch

Comparing the market share of Sitecore and HelpCrunch

Compare Sitecore vs HelpCrunch customers by geography

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