Question 1

What are the different markets in which
        Freshworks and
        GetFeedback compete against each other?

Accepted Answer

Freshworks and
        GetFeedback compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and GetFeedback compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        2.93%
        market share in comparison to
        GetFeedback’s
        0.02%.
        Since it has a better market share coverage,
        Freshworks holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        GetFeedback holds the
        86th spot.

Question 3

How many customers are acquired by
        Freshworks and
        GetFeedback in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        37,045 customers and
        GetFeedback has
        299 customers in the
        Customer Experience
        segment. Freshworks has
        36746 more customers than
        GetFeedback in this category.

Question 4

What are the countries in which
        Freshworks and
        GetFeedback has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
GetFeedback has more customers in United States, United Kingdom and Australia.

Freshworks Vs GetFeedback : In-Depth Comparison

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Comparing the customer bases of Freshworks and GetFeedback

Comparing the market share of Freshworks and GetFeedback

Compare Freshworks vs GetFeedback customers by geography

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