Question 1

What are the different markets in which
        Freshworks and
        TapMango compete against each other?

Accepted Answer

Freshworks and
        TapMango compete against each other in
        the Customer Experience, Contact Center, Customer Loyalty, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and TapMango compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.69%
        market share in comparison to
        TapMango’s
        0.04%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        TapMango holds the
        77th spot.

Question 3

How many customers are acquired by
        Freshworks and
        TapMango in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,304 customers and
        TapMango has
        365 customers in the
        Customer Experience
        segment. Freshworks has
        33939 more customers than
        TapMango in this category.

Question 4

What are the countries in which
        Freshworks and
        TapMango has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
TapMango has more customers in United States, Canada and United Kingdom.

Freshworks Vs TapMango : In-Depth Comparison

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Comparing the customer bases of Freshworks and TapMango

Comparing the market share of Freshworks and TapMango

Compare Freshworks vs TapMango customers by geography

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