Question 1

What are the different markets in which
        Freshworks and
        Quadient compete against each other?

Accepted Answer

Freshworks and
        Quadient compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Quadient compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.65%
        market share in comparison to
        Quadient’s
        0.05%.
        Since it has a better market share coverage,
        Freshworks holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Quadient holds the
        71st spot.

Question 3

How many customers are acquired by
        Freshworks and
        Quadient in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,958 customers and
        Quadient has
        486 customers in the
        Customer Experience
        segment. Freshworks has
        33472 more customers than
        Quadient in this category.

Question 4

What are the countries in which
        Freshworks and
        Quadient has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Quadient has more customers in United States, United Kingdom and France.

Freshworks Vs Quadient : In-Depth Comparison

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Comparing the customer bases of Freshworks and Quadient

Comparing the market share of Freshworks and Quadient

Compare Freshworks vs Quadient customers by geography

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