Question 1

What are the different markets in which
        Freshworks and
        Bazaarvoice compete against each other?

Accepted Answer

Freshworks and
        Bazaarvoice compete against each other in
        the Customer Experience, Contact Center, Customer Loyalty, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and Bazaarvoice compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.21%
        market share in comparison to
        Bazaarvoice’s
        0.66%.
        Since it has a better market share coverage,
        Freshworks holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Bazaarvoice holds the
        23rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Bazaarvoice in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        32,098 customers and
        Bazaarvoice has
        6,586 customers in the
        Customer Experience
        segment. Freshworks has
        25512 more customers than
        Bazaarvoice in this category.

Question 4

What are the countries in which
        Freshworks and
        Bazaarvoice has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Bazaarvoice has more customers in United States, United Kingdom and Canada.

Freshworks Vs Bazaarvoice : In-Depth Comparison

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Comparing the customer bases of Freshworks and Bazaarvoice

Comparing the market share of Freshworks and Bazaarvoice

Compare Freshworks vs Bazaarvoice customers by geography

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