Question 1

What are the different markets in which
        Zoho CRM and
        FiveStars compete against each other?

Accepted Answer

Zoho CRM and
        FiveStars compete against each other in
        the Customer Experience, Contact Management, Customer Engagement, Customer Loyalty, Lead Management.

Question 2

How does the market share of
        Zoho CRM
        and FiveStars compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zoho CRM has a
        2.11%
        market share in comparison to
        FiveStars’s
        0.04%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        FiveStars holds the
        78th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        FiveStars in the
        Customer Experience segment?

Accepted Answer

Zoho CRM has
        19,586 customers and
        FiveStars has
        348 customers in the
        Customer Experience
        segment. Zoho CRM has
        19238 more customers than
        FiveStars in this category.

Question 4

What are the countries in which
        Zoho CRM and
        FiveStars has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
FiveStars has more customers in United States, Canada and United Kingdom.

Zoho CRM Vs FiveStars : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and FiveStars

Comparing the market share of Zoho CRM and FiveStars

Compare Zoho CRM vs FiveStars customers by geography

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