Question 1

What are the different markets in which
        Five9 and
        NICE CXone compete against each other?

Accepted Answer

Five9 and
        NICE CXone compete against each other in
        the Customer Experience, Auto Dialer, Call Recording, Cloud Contact Center Software, Communication.

Question 2

How does the market share of
        Five9
        and NICE CXone compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Five9 has a
        0.27%
        market share in comparison to
        NICE CXone’s
        0.05%.
        Since it has a better market share coverage,
        Five9 holds the
        34th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        NICE CXone holds the
        68th spot.

Question 3

How many customers are acquired by
        Five9 and
        NICE CXone in the
        Customer Experience segment?

Accepted Answer

Five9 has
        3,426 customers and
        NICE CXone has
        632 customers in the
        Customer Experience
        segment. Five9 has
        2794 more customers than
        NICE CXone in this category.

Question 4

What are the countries in which
        Five9 and
        NICE CXone has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
NICE CXone has more customers in United States, United Kingdom and Australia.

Five9 Vs NICE CXone : In-Depth Comparison

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Comparing the customer bases of Five9 and NICE CXone

Comparing the market share of Five9 and NICE CXone

Compare Five9 vs NICE CXone customers by geography

Customer Movements for this month

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