Question 1

What are the different markets in which
        Zendesk and
        Feedbackly compete against each other?

Accepted Answer

Zendesk and
        Feedbackly compete against each other in
        the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Feedbackly compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        14.48%
        market share in comparison to
        Feedbackly’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Feedbackly holds the
        177th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Feedbackly in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        178,656 customers and
        Feedbackly has
        24 customers in the
        Customer Experience
        segment. Zendesk has
        178632 more customers than
        Feedbackly in this category.

Question 4

What are the countries in which
        Zendesk and
        Feedbackly has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Feedbackly has more customers in Finland, Mexico and United States.

Zendesk Vs Feedbackly : In-Depth Comparison

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Comparing the customer bases of Zendesk and Feedbackly

Comparing the market share of Zendesk and Feedbackly

Compare Zendesk vs Feedbackly customers by geography

Customer Movements for this month

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