Question 1

What are the different markets in which
        Zendesk and
        Falcon.io compete against each other?

Accepted Answer

Zendesk and
        Falcon.io compete against each other in
        the Customer Experience, Brand Management, Contact Center, Customer Engagement, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and Falcon.io compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.71%
        market share in comparison to
        Falcon.io’s
        0.02%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Falcon.io holds the
        99th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Falcon.io in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,707 customers and
        Falcon.io has
        174 customers in the
        Customer Experience
        segment. Zendesk has
        164533 more customers than
        Falcon.io in this category.

Question 4

What are the countries in which
        Zendesk and
        Falcon.io has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Falcon.io has more customers in United States, United Kingdom and Germany.

Zendesk Vs Falcon.io : In-Depth Comparison

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Comparing the customer bases of Zendesk and Falcon.io

Comparing the market share of Zendesk and Falcon.io

Compare Zendesk vs Falcon.io customers by geography

Customer Movements for this month

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