Question 1

What are the different markets in which
        Zendesk and
        Easyway compete against each other?

Accepted Answer

Zendesk and
        Easyway compete against each other in
        the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Easyway compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.71%
        market share in comparison to
        Easyway’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Easyway holds the
        211st spot.

Question 3

How many customers are acquired by
        Zendesk and
        Easyway in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,707 customers and
        Easyway has
        7 customers in the
        Customer Experience
        segment. Zendesk has
        164700 more customers than
        Easyway in this category.

Question 4

What are the countries in which
        Zendesk and
        Easyway has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Easyway has more customers in Israel, Malaysia and Netherlands.

Zendesk Vs Easyway : In-Depth Comparison

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Comparing the customer bases of Zendesk and Easyway

Comparing the market share of Zendesk and Easyway

Compare Zendesk vs Easyway customers by geography

Customer Movements for this month

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