Question 1

What are the different markets in which
        OneAll and
        DeskDirector compete against each other?

Accepted Answer

OneAll and
        DeskDirector compete against each other in
        the Customer Experience, Data Analytics, Single Sign-On (SSO), Social Media.

Question 2

How does the market share of
        OneAll
        and DeskDirector compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        OneAll has a
        1.12%
        market share in comparison to
        DeskDirector’s
        0.03%.
        Since it has a better market share coverage,
        OneAll holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        DeskDirector holds the
        88th spot.

Question 3

How many customers are acquired by
        OneAll and
        DeskDirector in the
        Customer Experience segment?

Accepted Answer

OneAll has
        10,450 customers and
        DeskDirector has
        248 customers in the
        Customer Experience
        segment. OneAll has
        10202 more customers than
        DeskDirector in this category.

Question 4

What are the countries in which
        OneAll and
        DeskDirector has more customers?

Accepted Answer

OneAll has more customers in United States, India and United Kingdom.
DeskDirector has more customers in United States, Australia and United Kingdom.

OneAll Vs DeskDirector : In-Depth Comparison

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Comparing the customer bases of OneAll and DeskDirector

Comparing the market share of OneAll and DeskDirector

Compare OneAll vs DeskDirector customers by geography

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