Question 1

What are the different markets in which
        ClickTale and
        DeskDirector compete against each other?

Accepted Answer

ClickTale and
        DeskDirector compete against each other in
        the Customer Experience, Analytics, Heatmaps, Web Analytics.

Question 2

How does the market share of
        ClickTale
        and DeskDirector compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        ClickTale has a
        1.32%
        market share in comparison to
        DeskDirector’s
        0.02%.
        Since it has a better market share coverage,
        ClickTale holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        DeskDirector holds the
        90th spot.

Question 3

How many customers are acquired by
        ClickTale and
        DeskDirector in the
        Customer Experience segment?

Accepted Answer

ClickTale has
        15,960 customers and
        DeskDirector has
        272 customers in the
        Customer Experience
        segment. ClickTale has
        15688 more customers than
        DeskDirector in this category.

Question 4

What are the countries in which
        ClickTale and
        DeskDirector has more customers?

Accepted Answer

ClickTale has more customers in United States, United Kingdom and France.
DeskDirector has more customers in United States, Australia and United Kingdom.

ClickTale Vs DeskDirector : In-Depth Comparison

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Comparing the customer bases of ClickTale and DeskDirector

Comparing the market share of ClickTale and DeskDirector

Compare ClickTale vs DeskDirector customers by geography

Customer Movements for this month

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